Please take a moment and read our Conditions of Use :
The products sold by Connexelectronic shall be used according with the instructions provided in their manuals.
The user should NOT attempt to modify or change any of the parameters of the products, which can lead to malfunction.
All the complete products except unassembled kits have 3 months warranty from the purchase date and we offer support for installation, configuration and guidance to avoid malfunction.
If the product has issues or you are not sure about its features, please mail us first instead asking on various internet places. The chance that a third party to be able to support an issue and answer to a question better than we can is minimal. Moreover, unqualified support will increase the chance of of doing something wrong or even damage, and we do not encourage to ask for support as it can lead to loss of warranty if the products were damaged following wrong advices given by unauthorized persons. We are convinced that we know more about our own products than someone else, and we pursuide to ask us first.
In case of malfunction, the product must be sent back, we will evaluate the condition and the cause of damage, and we will repair or exchange, depending on the condition. If the product was damaged by itself, DOA or due shipping, and not because neglijence, intentionally or improper usage, it will be no charge for repair or replace, just for shipping back. The shipping cost back and forth will be supported by the customer. If the product need to be repaired after the 3 months warrany period, we can repair without charging the labor cost, just the price of the parts, and the shipping back after is repaired.
We do NOT issue a refund after the 3 months period from the purchasing date expires, or for a product which was intentionall damaged or due to missusage, or due to unauthorized modifications which lead to failure but we can repair and return in properly working condition.
The designer and manufacturer of the product, PCBstuff, and the official distributor, Connexelectronic, will not be liable for any kind of loss or damage, including but not limited to incidental or consequential damages. Due to the high level of voltages present on some boards, the user should take all the caution measures needed when working with high voltage levels, should not touch any unisolated part of the board or connectors, or short-circuit any part of the board or connectors. Any misusage will be made on user responsibility.
PURCHASING THE PRODUCTS FROM Connexelectronic MEANS THAT YOU ARE FULLY AWARE AND AGREE WITH THIS CONDITIONS
Connex Electronic Team.